Contact us
Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.
Address
Capricorn Business Park, 1 Lakeshore Road, Capricorn, Muizenberg, Cape Town, 7948
Opening hours
Monday - Thursday: 8:00 - 16:00
Friday: 8:00 - 15:00
Saturday & Sunday: Closed
Frequently asked questions
Where can I experience the full rand of fragrances?
Our full range of fragrances are available at our showroom in Muizenberg, Cape Town. Alternatively, you can find a list of nearby stockists by following this link
How do I find the fragrance that i experienced at a hotel/guest house?
Please contact us via email at enquiries@charlotterhys.co.za or Chatbot with the name of the establishment.
Do you have a factory shop?
Yes, we have a factory shop section at our office in Muizenberg, Cape Town.
How do I become a hospitality or wholesale partner?
We’d love to work with you! If you're a hotel, guest house, spa, or retailer, please email us at enquiries@charlotterhys.co.za to register your interest and receive wholesale pricing or follow this link
Do you ship internationally?
Yes, we do ship internationally. Please note that we are not able to ship hazardous/flammable goods such as our diffusers, pillow sprays, room sprays, perfumes and sanitisers.
Where can I learn more about you?
You can explore other sections of this website, such as the "About Us" page or our social meida platforms, to learn more about our company, mission, and team.
Get in touch
Address
Capricorn Business Park, 1 Lakeshore Road, Capricorn, Muizenberg, Cape Town, 7948
Contacts
+27 (0)21 702 1338
enquiries@charlotterhys.co.za